Role: Digital Account Director
Location:Nottingham
Salary: Negotiable
We are working on behalf of a multi-disciplinary marketing and communications group with an in-house creative studio of over 200 specialists. They partner with ambitious brands to deliver integrated, technology-led experiences across physical and digital environments.
We are seeking an experienced Digital Account Director to join our client leadership team, with a focus on managed digital signage services. This role is suited to a commercially minded, strategic account leader with deep experience in digital signage ecosystems and a strong track record of growing long-term client partnerships.
You will take ownership of key client relationships, identify growth opportunities, and help clients solve complex business challenges through intelligent signage solutions across sectors including retail, quick-service dining, workplace environments, and public venues.
The role
As Account Director, you will operate as a senior client partner, balancing strategic thinking with hands-on delivery. You will work closely with creative, technical, and operational teams to ensure programmes are delivered to a high standard, on time, and with clear commercial value.
You will be confident responding to complex briefs, tenders, and RFPs, shaping proposals that cover content strategy, platforms, hardware, rollout, and ongoing support. You will also play an active role in identifying new opportunities within existing accounts and supporting wider business growth initiatives.
Key responsibilities
Develop and grow senior client relationships, acting as a trusted strategic advisor
Identify and convert upsell and cross-sell opportunities within existing accounts
Lead the creation and delivery of proposals, tenders, and RFP responses
Present confidently to senior stakeholders and facilitate product demonstrations
Coordinate internal teams across creative, technical, and delivery functions
Track market developments and competitor activity to inform client strategy
Maintain accurate pipeline forecasting and provide structured client feedback
Represent the business at relevant industry events, exhibitions, and forums
Experience and skills required
Proven experience delivering large-scale managed digital signage programmes, including content, software platforms, hardware, and ongoing support
Strong commercial awareness with experience managing high-value, multi-year client contracts
Solid technical understanding of digital signage infrastructures and deployment models
Background in a creative, digital, or technology-led agency environment
Highly effective presenter with the ability to influence at senior level
Advanced proficiency in PowerPoint and Excel
Demonstrated leadership capability and a proactive, solutions-focused mindsetThis is an opportunity for a confident and commercially driven Account Director to play a key role in shaping client success and driving sustained growth within a complex, fast-moving sector.
Interested? Send you CV to TurnerFox Recruitment
Key words:Digital Signage/Account Manager/Managed Services/ Client Leadership/Strategic Account Management