An exciting opportunity has arisen for an experienced Contracts Manager to join a growing FM and reactive maintenance business delivering services across a major Portsmouth-based contract.
This is a fast‑paced operational role with huge growth potential. The contract has already generated significant additional works revenue and now requires a commercially aware and client‑focused Contracts Manager capable of developing the account further.
The role will suit someone from a reactive FM, building fabric or maintenance background who is confident managing demanding clients while identifying and delivering minor works opportunities.
Key Responsibilities
* Managing reactive maintenance and building fabric services across the contract
* Overseeing minor works projects up to £100k
* Managing engineers, subcontractors and operational teams
* Developing strong relationships with key client stakeholders
* Managing operational delivery, compliance and service performance
* Driving additional works and contract growth opportunities
* Managing pricing, quotations and variations
* Monitoring KPIs, SLAs and operational reporting
* Resolving operational issues and client escalations
* Ensuring compliance across health & safety and operational governance
About You
* Strong reactive FM/building maintenance background
* Experience managing reactive maintenance and minor works delivery
* Commercially aware with strong additional works experience
* Strong client‑facing and stakeholder management skills
* Able to work within demanding and fast‑paced operational environments
* Organised, proactive and solutions‑focused approach
Package
* £65,000 - £70,000 basic salary
* Car allowance
* Bonus/package
* Genuine opportunity to grow and develop the contract
* Long‑term progression opportunities within a growing business
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