Business Support Analyst - (Desford) 12-month contract | Fully on-site | Start: 2 Jan 2026 Rate: Up to £24.50 p/h - £35.80 p/h (Depending on experience) Join our clients global Order Management Support team and play a key role in supporting the systems that manage construction and mining equipment orders worldwide. This is a hands-on, technical role with daily problem-solving, global collaboration, and exposure to major digital transformation projects. What You'll Do Support global users with SAP, Salesforce, MSF and other order management platforms Manage and resolve technical/system queries and tickets Translate business requirements into clear IT and process documentation Support testing, UAT, go-live and continuous improvement activities Maintain order, invoicing, and system support documentation Collaborate with international teams across seven countries What You'll Need Experience with orders and invoicing System experience with SAP or CMOPS Salesforce experience 2 years relevant industry experience (manufacturing/automotive ideal) Strong communication, analytical skills and ability to manage workload independently Bachelor's degree in Business, Supply Chain, IT, Engineering, Marketing, or similar Why Join? Work on global operations affecting all CAT construction & mining products Exposure to new digital tools and SAP modernisation projects Every day brings new technical challenges and opportunities to learn