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Customer service administrator

Lincoln
eRecruitSmart
Customer service administrator
€40,000 - €60,000 a year
Posted: 23 June
Offer description

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Customer Service Administrator, Lincolnshire

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Client:


Location:

Lincolnshire, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

07e823e9514e


Job Views:

37


Posted:

22.06.2025


Expiry Date:

06.08.2025

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Job Description:

We have an excellent opportunity for a Customer Service Administrator to join our client's renowned online car sales company at their office based in Lincoln, Lincolnshire.

About the company

Our client is a large online car sales company specialising in exclusive discounts and specialist sales for those who serve or have served in the Armed Forces, Emergency Services, and Teachers.

Over the past 20 years, the company has grown exponentially, signing up more manufacturers and expanding into new customer groups. They are now looking to expand their team.

About the role

As a Customer Service Administrator, your responsibilities will include:

* Coordinating customer vehicle orders from initial order to delivery
* Sending out the correct paperwork to customers
* Processing customer orders
* Responding to customer order enquiries via phone or e-mail
* Liaising with dealership partners to progress the customers' order
* Processing customer finance agreements with supporting documents
* Registering customer vehicles with the DVLA
* Arranging customer vehicle collection/deliveries

About the person

Previous administrator experience is required; car dealership sales administration is preferred but not mandatory. You must have:

* Excellent communication skills, both written and verbal
* Strong organisational skills
* Ability to manage and prioritise workloads to meet deadlines
* Ability to work under pressure
* Professional telephone manner
* Positive and resilient attitude
* Experience in a fast-paced customer-focused environment

A friendly, approachable persona and a good sense of humour are essential to foster an enjoyable team environment.

Salary and hours

The role offers working hours from 8:30 am to 5:30 pm, Monday to Friday, with an annual salary of £22,880 plus benefits.

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