Overview
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Supplier Performance Manager to work in our Global Technology & Data team and ensure our suppliers contribute effectively to the delivery of technology services that support the Guardian's editorial, digital and operational goals. This is a pivotal role optimising supplier relationships, including coordination of financial and contractual obligations and driving continuous improvement across our technology vendors.
Responsibilities
* Supplier management and performance oversight, including onboarding and offboarding of vendors, managing and monitoring performance and ensuring compliance with regulations, organisational policies and industry standards.
* Contractual and financial governance, supporting renegotiations and renewals or terminations and tracking and reporting on costs.
* Supplier coordination and financial administration including managing invoice and PO processing.
* Stakeholder collaboration, working closely with Technology internal teams to understand their requirements and acting as liaison between internal teams and suppliers, facilitating effective communication.
* Drive innovation by identifying opportunities for new solutions or technologies that support the company's growth.
* Identify and mitigate risks and develop contingency plans for critical suppliers to ensure business continuity.
Qualifications
* Proven experience in supplier performance management, supplier co-ordination and finance administration preferably within a technology or digital environment.
* Strong understanding of SLAs, KPIs, and contract management principles.
* Exceptional stakeholder management skills and strong negotiation and communication skills, including senior stakeholders.
* Analytical mindset with the ability to interpret performance data and develop actionable insights.
* Experience working in a fast-paced, deadline-driven industry, ideally media or publishing.
Benefits and Perks
* 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days.
* Pension scheme with employer contribution (if you contribute 5% then we will contribute 8-12%, depending on age).
* 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available.
* Private healthcare, life cover, income protection, and eye tests. Optional dental insurance.
* Enhanced maternity, paternity, adoption and shared parental leave policies. IVF, menopause, baby loss, and trans equality policy support.
* Access to wellbeing tools and employee benefits platform, free yoga and pilates classes, corporate gym membership and cycle to work scheme.
* Canteen with views overlooking the Regents Canal offering breakfast, lunch and dinner.
Culture and Inclusion
We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. We became the first major media organisation to achieve B Corp status.
Additional Information
We offer tools to help you prioritise your wellbeing, including access to our employee benefits platform which provides tailored support for health and wellbeing, and we support flexible working arrangements where possible.
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