Lettings OfficerSalary: £29,000 per annumHours: 37 hours per weekOur client is seeking an organised and customer-focused Lettings Officer to join their welcoming and dedicated team based in Evesham. This is a fast-paced and rewarding role, ideal for someone with a passion for housing and delivering excellent customer service.You will take end-to-end responsibility for the lettings process, from pre-tenancy assessments through to tenancy sign-ups, ensuring customers are supported to move into their new homes smoothly and sustainably.Key ResponsibilitiesAdvertise and allocate vacant properties through Local Authority nominations, direct marketing, and estate agentsComplete pre-tenancy, affordability, and suitability assessments to support sustainable tenanciesPrepare and issue tenancy offers and agreements, managing tenancy sign-ups including new developmentsSupport existing tenants through the termination process to minimise void periods and rent lossWork collaboratively with internal teams and external partners to deliver a seamless lettings serviceMaintain accurate housing records, complete CORE data submissions, and contribute to continuous service improvementCoordinate garage lettings, furniture orders for temporary accommodation, and void property processesAttend and chair allocation panel meetings, including those relating to Extra Care schemesAbout YouPrevious experience in a lettings, housing, or administrative support roleStrong organisational, communication, and IT skills (including Microsoft Office)A customer-centred approach with confidence handling sensitive or complex situationsFlexible, proactive, and able to work effectively across different services and locationsEducated to GCSE level (or equivalent) in Maths and EnglishFull UK driving licence with access to a vehicle insured for business use