Job DescriptionJob DescriptionSalary:
Landscape Operations Manager
Charlestown Landscaping is a growing landscape maintenance and snow removal group serving the Southeastern Pennsylvania region. We are seeking immediate hire of a full-time Operations Manager to work with existing clients and new prospects to meet their needs.
Summary: Operations managers are responsible for providing assistance and solutions to property managers on existing commercial landscape accounts as well engaging with new prospective clients in the market.
Responsibilities:
* Develop and maintain quality relationships with commercial maintenance clients including in person meetings, quality inspection site audits, and exemplary customer service.
* Ensure that commercial maintenance and commercial enhancements are completed within budgeted and contracted hours and to company and customer quality requirements.
* Coordinate scheduling of commercial operations to include routine maintenance operations and commercial enhancement projects.
* Manage snow operations with the help of the Snow Operations Manager.
* Order and coordinate material and equipment deliveries for enhancement projects.
* Maintain inventory of maintenance-related materials, tools and supplies.
* Institute routine maintenance inspections for trucks and equipment and schedule preventative maintenance.
* Learn company estimating programs and assist in bidding on new maintenance contracts and enhancement projects.
* Provide guidance, training, and support to maintenance production managers as well as foremen to include actionable goals and positive and negative feedback.
* Recruit, interview, hire, discipline, and terminate (when necessary) field staff.
* Perform informal and/or formal landscape quality audits to ensure client and company standards are met.
* Support and promote company standards including company culture, company goals and objectives, and state and federal laws or regulations.
Qualifications:
* Experience in sales and customer service
* Knowledge of horticulture, snow removal and best practices
* Valid US Drivers License
* Proficiency in Microsoft Office
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