Job Description:
The Company:
Entrust relies on curious, dedicated, and innovative individuals who anticipate the future and provide solutions for a more connected, mobile, and secure world. Entrust’s technologies and expertise help government agencies, enterprises, and financial institutions in more than 150 countries serve and safeguard citizens, employees, and consumers.
We Believe: Securing identities is most effective when we value all identities. We are committed to diversity and inclusion, ensuring all voices are heard. We promote unconscious bias training and support global affinity groups to foster connections within our community. Entrust encourages everyone to be themselves.
Position Overview:
We are seeking a Senior Business Systems Analyst (Sr. BSA) to join our experienced team. This role involves functional, technical, and support tasks, playing a key part in new business initiatives and maintaining current processes. The Sr. BSA will collaborate with business leaders, users, and IT teams to manage enterprise applications, including Oracle E-Business Suite (version 12.2.8) and others. The ideal candidate will have a solid understanding of Oracle Contracts and Install Base functionalities.
Responsibilities:
* Lead projects, enhancements, and upgrades related to Service Contracts business processes.
* Participate in sales order processing projects involving Oracle Service Contracts and Install Base.
* Engage in regular business functional meetings to understand needs and facilitate improvements.
* Define, document, and implement system configuration changes.
* Create process models, specifications, diagrams, and charts to communicate requirements.
* Develop functional specifications and collaborate with application development and BI teams.
* Design and maintain test scenarios, scripts, and data for system validation.
* Assist in project management and planning.
* Provide Level 3 and 4 support for enterprise systems.
* Perform other duties as assigned.
Basic Qualifications:
* Undergraduate degree or equivalent experience.
* 5+ years of experience as a Business Analyst working with Oracle Contracts and Install Base modules.
* Experience supporting Order to Cash processes globally is preferred.
* Understanding of business analysis concepts: requirements planning, elicitation, documentation, and validation.
* Strong attention to detail and ability to manage competing priorities.
* Excellent communication skills, both written and verbal.
* Knowledge of SQL or PL/SQL and related tools.
* Willingness to travel up to 10%.
* Legal eligibility to work in the US with unrestricted work authorization.
Preferred Qualifications:
* B.S. degree in Computer Science, Information Systems, Business, or related fields.
* Experience with other Oracle modules such as Order Management, Advanced Pricing, Field Service, and Receivables.
* Knowledge of project management tools and methodologies.
* Experience leading projects and supporting a global client base.
* Participation in establishing new standards and procedures.
Additional Information:
Entrust is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals and strive to provide an accessible experience for candidates of all abilities.
Recruiter: Steve Donahue
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