Halliwell Jones Chester is looking for a Motorrad Technician.
Your role
At Halliwell Jones, exceptional service isn’t just a goal—it’s a promise. As a Motorrad Technician, you’ll play a vital role in the customer journey, ensuring every motorcycle leaves our workshop performing at its very best. From routine servicing to advanced diagnostics and repairs, you’ll help uphold the premium standards our Motorrad customers expect and deserve.
Your Responsibilities
* To carry out service, diagnostic and repair work efficiently and competently to complete repair orders to BMW standards, including service check sheets, battery test reports, printouts when required, and all other necessary reports.
* To assist in setting up Motorrad diagnostics, warranty and booking-in processes.
* To help in coach and train new Motorrad technicians.
* To work with customers on technical and warranty cases.
* To work alongside the management team to set a high standard of customer satisfaction.
Your profile
This role is ideal for someone who lives and breathes motorcycles and takes pride in delivering precision workmanship. You’ll work with Motorrad products, utilising the latest tools, technology, and manufacturer training to maintain and repair motorcycles to the highest standards. What we expect from you:
* NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation) qualified with extensive experience working in a Franchised Centre (ideally in a BMW / Prestige centre) and be highly skilled at fault diagnosis.
* Technical knowledge and passion for BMW products and technology.
* Highly skilled at fault diagnosis.
* Deliver first time fix to meeting customer satisfaction.
* Ability to work autonomously.
* Ability to work within given timescales and complete a wide range of tasks.
* Ability to comply with warranty write ups.
* To ensure all chargeable labour and workshop consumables are recorded on the job card.
* Highly motivated, team player that offers help and support to other, attention to detail.
* Willingness to learn and develop personal knowledge, and keep up-to-date with complex/ technical/product information, in order to improve profitability.
* An outstanding attitude and passion for customer service.
* An enthusiastic, dynamic and team orientated personality.
* Ability to deal with customers when necessary.
* Strong interpersonal and presentation skills.
* Strong organisational and prioritisation skills.
* Thorough knowledge of computer applications and diagnosis equipment.
Rewards
* Enjoy 30 days holiday (including bank holidays) plus your birthday off to celebrate! Increases to 33 days with length of service
* Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
* A friendly, family‑run business with a supportive team culture
* Specialist development with BMW UK to keep your skills sharp
* Boost your career with official BMW certification
* Ongoing learning and a clear path to progression
* Work in a modern, high‑spec facility designed for excellence
* Benefit from our Life Assurance Scheme
Company
If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.
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