Job overview
An exciting opportunity has arisen for a one year secondment for Band 7 covering maternity leave from mid Jan 26.
If you want to work in a high performing team, organised and enjoy fostering good relationships, we have an exciting opportunity to join the Patient Flow Team operationally based across our two inpatient units.
The post holder will be the central point for all referrals for inpatient admissions and will be working within an integrated team alongside our Inpatient Flow team and bed management team to ensure effective patient flow which includes reducing the length of inpatient stay. They will also be responsible for ensuring comprehensive and coordinated discharge planning processes are in place including working with patients with any barriers to their discharge pathway and who are Clinically Ready for Discharge (CRFD). The post holder will also hold a key role in supporting the Acute Trust with efficient transfer once a Decision to Admit has been made to minimise any breaches
Main duties of the job
The post holder will work closely with the Patient Flow Service Manager and Patient Flow Lead Practitioner, and deputise where required, to manage the inpatient bed provision across the Adult Acute Inpatient Services in Hounslow and Hammersmith & Fulham including PICU and Older Adults Inpatient Services. The post holder will be expected to work closely alongside the Senior Management Team, Inpatient Leadership Teams, CATT teams, Community Teams and key Trust and external professionals to ensure effective patient flow in maintained.
We are looking for someone who is very confident in managing complex and challenging decisions with a robust clinical risk assessment and management experience and knowledge. You will be expected to have a strong team work ethic, excellent communication skills and sense of accountability accompanied by an ability to work under considerable pressure at times. In return you will be supported by robust clinical leadership and we will provide support and training for this role and on-going supervision and the development of your skills.
If you are looking for a new challenge with lots of learning and growth, and wish to be part of a well established team who play a key role in ensuring that Trust Values are at the heart of every inpatient admission, then we want to hear from you.
The role involves shift working pattern which includes weekends, nights and unsocial hours.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Person specification
Qualifications
Essential criteria
1. A relevant Mental Health Professional Qualification (e.g. RMN, Social Worker, OT) with an active registration.
Desirable criteria
2. Degree in Health Related subject.
3. Management or leadership qualification
4. Mentorship Qualification
Experience
Essential criteria
5. Minimum acute mental health experience of 18 months at Deputy/Clinical Team Leader/or practitioner role Band 6.
6. Demonstrable experience of working in front line clinical service and understanding of pressures and ways of working.
7. Experience of working in a community mental health setting.
8. Experience of NHS procedures and structures.
9. Experience of multi-agency working
10. Experience of dealing with internal and external stakeholders and a range of different queries, some of which are not routine
Desirable criteria
11. Working within a Crisis Team, Liaison Psychiatry or Inpatient Unit at B6.
12. Previous experience of assessing people who present in an acute mental health crisis.
Knowledge
Essential criteria
13. In depth knowledge of mental health clinical practice and procedures.
14. Detailed knowledge of national policies and strategies relating to patient flow and the skills to lead and implement these
15. Existing understanding of governance framework, risk assessment, appraisal and mitigation
Desirable criteria
16. Knowledge of RiO patient record system.
Skills
Essential criteria
17. Ability to prioritise and manage competing and demanding workloads, planning and delivering agreed milestones for self and for wider team.
18. Existing understanding of governance framework, risk assessment, appraisal and mitigation
19. Ability to challenge existing practice and promote continuous quality improvement.
20. Influencing and negotiating skills
21. Ability to provide and receive, convey and present sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement.
22. Ability to communicate with clinical, academic and all levels of staff effectively.
23. Adept at conflict resolution
24. Presenting skills and IT literate – specifically in the MS office suite of programmes
25. Ability to type quickly and accurately.
26. Ability to work under pressure with high level of concentration.
27. Ability to chair daily service line meetings.
28. Competent in using MS Office Excel
Other Requirement
Essential criteria
29. Flexibility in working patterns
30. Determination Personal resilience
31. Adaptable to change
32. Driven and reliable
33. Conscientious
34. Diplomatic
35. Methodical and organised
36. Availability to work a shift rota covering 24/7/365
Desirable criteria
37. Evidence of self-development
38. Evidence of assisting others to develop