Salary - £15,275.52 per annum We are seeking a dedicated and enthusiastic Health Club Receptionist/Attendant to join our team. The ideal candidate will play a vital role in ensuring that our health club operates smoothly and provides an exceptional experience for all members and guests. This position requires excellent communication skills, a friendly attitude, and the ability to multitask effectively in a fast-paced environment.
Duties
Greet members and guests warmly, providing excellent customer service at all times.
Maintain cleanliness and organisation of the health club facilities, including workout areas, locker rooms, and common spaces.
Assist members with inquiries regarding club services, program, and equipment usage.
Promote and sell health club memberships and services through effective upselling techniques.
Monitor the usage of equipment to ensure safety and proper operation.
Handle phone calls professionally, providing information or directing calls as necessary.
Support the team with administrative tasks as required to ensure efficient operations.
Excellent organisational skills to manage tasks efficiently in a busy environment.
Time management abilities to prioritise tasks effectively throughout shifts.
Experience in upselling products or services is advantageous.
If you are passionate about health and fitness and enjoy working in a dynamic environment, we would love to hear from you!Greet members and guests warmly, providing excellent customer service at all times.
Maintain cleanliness and organisation of the health club facilities, including workout areas, locker rooms, and common spaces.
Assist members with inquiries regarding club services, program, and equipment usage.
Promote and sell health club memberships and services through effective upselling techniques.
Monitor the usage of equipment to ensure safety and proper operation.
Handle phone calls professionally, providing information or directing calls as necessary.
Support the team with administrative tasks as required to ensure efficient operations.
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Having these core skills will put you one step further to joining Axiom Hospitality and DoubleTree by Hilton St. Anne's Manor.
Benefits
Worldwide employee discounts at Hilton Hotels through Go Hilton program;
Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
28 days holiday, including bank holidays, increasing yearly to 33 days;
Discounts across retail, restaurants, events and more through our benefits & rewards portal;
Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
Yearly complimentary Axiom Xcape stayover after one year of service;
A growing team with great training, progression, and promotion opportunities;
Rewards for referring a friend: referral bonus for recommending a new team member starts at 250 per successful hire;
Free meals while on shift;
Free parking while on duty;
Free membership of our Manor Health Club (worth 540 per year);
Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Opportunities for all
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification.
Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.
TPBN1_UKCT