We are currently recruiting for 10x AO’s based in Armagh. The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: ASAP Duration: up to 51 weeks Hours of work: Full time 37 Hours per week Rate of pay: £13.75 ph Key Responsibilities:
1. The function of the Case Interventions team is to check potential changes to a Universal Credit Claim. Duties:
* Vetting and verification of UC Risk Rule scans.
* Contacting customers and third parties, where appropriate.
* Process UC changes in line with guidance and procedures
* Manage caseload robustly, to achieve business targets and objectives.
* Ensure accurate recording on systems.
* Ensuring health and safety procedures, incident handling and business continuity arrangement operate effectively.
2. Essential Criteria applicants must have:
3. 5x GCSE/GCE passes (at A, B or C) in Maths and English ( Proof of certs required )
4. Experience of working in and contributing to a team to ensure branch and organisational targets are met.
5. Excellent IT skills, including use of Microsoft Word and Excel.
6. Excellent communication skills.
7. Proven ability to use own initiative.
Please send your CV via the link or email