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International recruitment operations assistant

Heriot-Watt University
Operations assistant
Posted: 23 April
Offer description

Purpose of Role

Reporting to the International Recruitment Operations Manager, this postholder will be responsible for supporting the operational delivery of services related to international student recruitment activities.You will successfully deliver International Recruitment support for Scottish campuses and selected regional teams and global services across the broader Institution, and act as an ambassador for Heriot-Watt University. This role will allow you to develop your career in a dynamic and truly global higher education environment.

Key Duties & Responsibilities

1. You will provide support for the study abroad/semester abroad programmes, including acting as the point of contact for partners, enquiries, identifying study routes and providing support for campus visits
2. You will provide support for agency invoice processing
3. You will provide general support for Regional Team activities, including co-ordinating their visits, agency visits, fair attendance and campus-based activities
4. You will co-ordinate international applicant visits, including providing campus tours, and arranging for visiting applicants to meet with relevant key contacts
5. You will manage email mailboxes, working with teams across the University to ensure consistency of messaging
6. You will provide administrative support for the Director, International Recruitment
7. You will provide support for any other International Recruitment Team activities including clerking meetings

Essential & Desirable Criteria

Essential

8. Educated to first degree level or equivalent
9. Cultural awareness and ability to operate in a global environment
10. Excellent communication and interpersonal skills
11. Excellent organisational skills and a proactive approach.
12. Good track record of developing and maintaining positive working relationships with internal and external customers, peers, stakeholders and others
13. Experience in Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams

Desirable

14. Experience of working in the International Student Recruitment sector
15. Demonstratable experience of teamwork

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