Contracts Administrator
Slade Green, Kent
Up to £30,000 per annum
Full-Time (6:30am to 4:20pm ) | Permanent | Monday to Thursday (4-day week)
Benefits:
* 25 Days Holiday + Bank Holidays
* Free On-Site Parking
* 4-Day Working Week
* Ongoing Training and Development
* Workplace Pension Scheme
Are you highly organised with a knack for multitasking? Do you have experience in customer service or logistics? If so, this is a fantastic opportunity to join our client, a respected UK-based manufacturer delivering cutting-edge engineering solutions to the defence sector.
Why join our client?
With a long-standing history of excellence and innovation, our client provides vital services to national and global security partners. This is your chance to play a key role in supporting both customers and logistics processes in a business where quality and compliance are paramount.
What You’ll Be Doing
Customer Service Responsibilities:
* Be the main contact for customer queries via phone, email, and chat
* Resolve issues efficiently while maintaining a high level of professionalism
* Provide accurate information on products and services
* Process orders, returns, and refunds in line with policy
* Maintain records of all interactions
* Liaise with internal teams to solve complex customer problems
Import/Export Administration Responsibilities:
* Prepare documentation for impor...