PRACTICE MANAGER REQUIRED FOR BILSTON Are you a highly experienced and motivated Dental Practice Manager seeking an exciting new opportunity? Look no further! We are thrilled to invite a skilled individual like you to become the Dental Practice Manager for our prestigious large 7-surgery dental practice. In this pivotal role, you will be at the forefront of overseeing daily operations in our thriving dental practice. Job Type: Full-time Salary: From £35,000.00 per year Schedule: • Monday to Friday Ability to commute/relocate: • Wolverhampton, WV14 : reliably commute or plan to relocate before starting work (required) Experience: • Medical Practice Management: 3 years (preferred) • Dental Practice Management: 3 years (required) Work Location: In person Large 7 Surgery Practice (Private and NHS) Responsibilities: Operations Management: · Ensure seamless and efficient practice operations across all seven surgeries, prioritizing optimal patient care and satisfaction. · Coordinate schedules for dentists, hygienists, and support staff, ensuring smooth workflow and adequate coverage. · Implement and enforce practice policies to maintain compliance with industry regulations and standards. · Monitor and manage dental supplies and equipment inventory to ensure availability and functionality. Team Leadership and Development: · Lead and motivate a diverse team of dental professionals and support staff, cultivating a positive and collaborative work environment. · Conduct regular staff meetings, provide guidance and support, and address performance or disciplinary matters when necessary. · Facilitate training and professional development opportunities for team members to enhance their skills and knowledge. · Promote teamwork, open communication, and a strong customer service culture within the practice. Patient Relations: · Maintain exceptional patient satisfaction by promptly addressing enquiries, concerns, and complaints. · Monitor patient feedback and implement strategies to enhance the overall patient experience. · Foster strong patient relationships and ensure the delivery of quality dental care in line with industry standards and best practices. Regulatory Compliance: · Stay informed about dental regulations, guidelines, and best practices, ensuring compliance with all applicable laws. · Maintain accurate and up-to-date documentation and records, including patient files, staff credentials, and certifications. · Coordinate with external agencies and authorities to ensure adherence to regulatory requirements. Qualifications and Requirements: · Proven experience as a Dental Practice Manager, preferably in a large and multi-surgery practice setting. · In-depth knowledge of dental practice management, operations, and regulatory requirements. · Strong leadership and team management skills, with the ability to motivate and develop a diverse team. · Excellent organisational, communication, and interpersonal skills. · Proficiency in financial management and budgeting. · Familiarity with dental software (SOE) and practice management systems. · Ability to thrive in a fast-paced and dynamic work environment. · Strong problem-solving and decision-making abilities. If you are an ambitious and experienced Dental Practice Manager seeking to make a significant impact in a reputable dental practice, we want to hear from you! Join our team and contribute to the success and growth of our practice while providing exceptional dental care to our patients.