Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position handles day-to-day service issues within Brokerage. He/She works with hourly and management staff to address process, safety, staffing, and training. This position coordinates the needs and efforts of brokers to ensure customer satisfaction is met. He/She facilitates the smooth execution of procedures and management of systems. We are seeking a candidate with prior leadership experience-either in a project-based or permanent team-lead role. The ideal candidate will have a minimum of 2 years of experience, preferably in international transportation or logistics. Any exposure to international shipping processes is highly valued. What You'll Get: Competitive salary of £38,000 per year A structured training program will be provided Employee Discounts: Access to discounts at major retailers (like Apple), cinemas, and attractions (such as Alton Towers and The London Eye). Career Growth: Opportunities to progress within the company, thanks to our 'promotion from within' policy. Comprehensive Training: You will receive the necessary training to excel in your role and develop new skills. What You'll Do: Shipment booking and coordination Communication with carriers and service providers Acting as the first line of support for clerks and junior team members Managing daily operations and ensuring continuity of service General leadership and support for the team Ensuring clear communication, transparency, and dedication to the role What You'll Need: Experience with Cargo Wise (operating system used) Preferred Prior leadership experience-either in a project-based or permanent team-lead role. Minimum of 2 years of experience, preferably in international transportation or logistics The ability to work in a fast-paced, time-specific, and targeted environment. Working knowledge of Microsoft packages, particularly Word and Excel. Self-motivation, a well-organised approach, and the ability to work well as part of a team. Experience working with deadlines and a strong attention to detail. Employee Type: Permanent Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.