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Housing Manager - Supported Housing Charity, Watford, Hertfordshire
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Client:
Location:
Watford, Hertfordshire, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations, making it an exciting time to join and add value as a Housing Manager.
Job purpose
Responsible to the Head of Housing for leading and managing the Housing Team in tenancy management services.
Ensure delivery of a customer-focused housing service to ex-Service personnel and their dependents, engaging tenants in decisions affecting service delivery.
Implement and monitor Health and Safety policies to ensure a safe environment for tenants, staff, contractors, and visitors, complying with regulations.
Provide regular reports on performance outcomes and key performance indicators.
Manage day-to-day property and tenancy services expenditure within budget.
Collaborate across teams to support the charitable objects through excellent housing management.
Key Accountabilities
* Staff Management
* Property Management
* Lettings, allocations, and voids management
* Tenancy management, rent arrears, and enforcement
* Tenant participation and engagement
* Financial management and control
* Quality and regulatory compliance
* Health and Safety
* Equality and diversity
Person Specification
Experience in housing management, particularly with local authorities or housing associations, focusing on property and asset management.
Experience managing staff.
Experience in monitoring performance indicators related to housing management functions.
Knowledge of issues facing the ex-Service community, especially Veterans with support needs.
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