Location: North West
Employment Type: Full-time
Job Summary:
The Refrigeration Service Engineer is responsible for the maintenance, servicing, and commissioning of commercial and heavy commercial refrigeration systems across a range of sites. This role involves working on a variety of refrigeration technologies, delivering high-quality service, ensuring regulatory compliance, and maintaining excellent customer relationships.
Key Responsibilities
* Assist in commissioning of new refrigeration systems and associated equipment.
* Carry out upgrades and modifications to existing systems.
* Complete commissioning paperwork and ensure proper system handover.
Service & Maintenance
* Perform planned preventative maintenance (PPM) and reactive repairs.
* Diagnose and rectify system faults to minimise downtime.
* Complete service reports accurately and in a timely manner.
* Participate in on-call rota for emergency breakdowns.
* Provide rapid and effective solutions to restore system operation.
* Work alongside other engineers, apprentices, and project teams.
* Support and mentor less experienced colleagues.
* Attend regular team meetings and safety briefings.
Technical Expertise
* Work on heavy commercial refrigeration systems, CO₂, HFC, and glycol-based systems.
* Read and interpret technical drawings, wiring schematics, and P&IDs.
* Apply energy-efficient practices to system operation and servicing.
Compliance & Safety
* Adhere to F-Gas regulations, site-specific safety protocols, and company policies.
* Ensure all RAMS, permits, and safety documentation are followed on-site.
* Report near misses and incidents as part of continual improvement.
Customer Interaction
* Communicate effectively with clients on-site, providing updates and recommendations.
* Represent the company in a professional and courteous manner.
* Identify opportunities for system improvements or upgrades.
Qualifications & Experience
* Minimum 3–5 years’ experience in refrigeration engineering.
* Experience with CO₂ refrigeration systems.
* City & Guilds Level 2 or 3 in Refrigeration & Air Conditioning (or equivalent).
* Full UK driving licence.
* Strong understanding of health & safety regulations and risk assessments.
* Excellent fault-finding and diagnostic skills.
* Ability to work independently and as part of a team.
* Strong communication and interpersonal skills.
* Proficient in the use of IT for service reporting.
* Customer-focused with a professional approach.
Salary & Benefits
* Competitive salary based on experience
* Overtime pay (x1.5/x2/x3 BH) and call-out allowances
* Company bonus scheme
* Pension scheme (up to 7% matched + death in service)
* Holiday buy/sell scheme (up to 5 days)
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