Working with us provides great benefits, including: Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World! 50% off Food & Beverage at all our Hotels & F&B Venues Spa Discounts at our venues with a Spa Retail, Cinema & Leisure Discounts Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more! Monthly ‘Star of the Month’ Awards Long-service Awards, that start after 1 year of service ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know! Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year. Pension Scheme Other incentive programmes that run throughout the year Job Overview As a Sales & Events co-ordinator you will be responsible for driving and developing business into the Hotel by pro-active sales activity. You will be able to demonstrate your ability to work closely with the Sales Executive and Operational teams in order to meet and exceed budgeted revenue targets. Key Skills Have strong communication skills and excellent command of the English language Organisational skills Commercial awareness Adaptability Creativity Good team working skills Excellent numerical skills Patience Duties & Responsibilities Respond within two working hours to all Reservation/event enquiries Clarify expectations and establish a budget for each event Conduct and initial consulation with the client. Establish the vision (if required) Co-ordinate details for guests Ensure administration of all reservations and events is maintained to a high standard Liaising with the sales manager in all aspects of contract negotiation outside of agreed limits Create a sales plan for the forthcoming 24 months Achieving targets and commission set Supporting the Sales Manager and operational team where required Anticipate guests' needs where possible to enhance the quality of service and positively promote sales to increase revenue Continual communication with all departments within the hotel in an accurate manner Prepating and executing show rounds to clients and selling the hotel to the best of it's potential Assisting in creation, development and maintenance of a seamless booking system for all guests Coordinating all clients' needs prior to arrival at the hotel, restaurant and bar Completing any budget and forecasting administration Assisting in proactively selling the hotel facilities to potential guests and corporations To ensure billing and credit agreements are managed and controlled, and methods of payment are secured for all reservation and events. Follow all department processes, procedures and policies Assist with the management of social media channels and proactively source new opportunities Proactively maintain a positive sales culture throughout the business and have confidence to take and make decisions Develop close working relationships with all departments, colleagues and managers to ensure guest expectations and financial obligations are met Be fully aware of guest security, not disclosing guest information in line with implementation of GDPR Carry out any other reasonable duty that may be requested by management that pertains to the total operation as may be reasonably required, from time to time. About you… Person Centred - You'll consider peoples desires, values and situations - seeing and treating people respectfully as individuals, being considerate of others views, and working collaboratively to achieve greater results. Vibrant - You'll overcome obstacles and demonstrate a can do attitude, having a solution focussed approach. You'll be self-motivated to achieve great results, and demonstrate a positive impact on team morale. Team Work - You'll work collaborateively with the immediate team and peers, supporting colleagues across departments and other functions, and developing and maintaining relationships that inspire trust and respect. You'll also contribute fairly to achieve common team goals, supporting where require to achieve team success. Business Focus - You'll support the team and department to drive business metrics, maintaining a safe working environment and follow all policies and procedures relevant to your role. With the support of your manager, you'll be aware of business performance in line with expectations. About us… At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide. INDLP