Jewson, Bury St Edmunds, England, United Kingdom
Overview
Estimation Support Assistant - PE role at Jewson. Stark Building Materials UK is looking for an Estimating Support Assistant who is as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
What you’ll be doing
* Field telephone calls and emails and ensure they are dealt with efficiently
* Complete follow up calls with new and existing customers, providing support and additional services when needed
* Resolve customer and colleague queries and concerns via telephone and email
* Perform admin duties including updating databases / spreadsheets, notes and records on our in-house systems
* Speak to customers and prospective customers; gain reviews, upgrade customers, introduce new services / products
* Processing payments
* Any other duties considered relevant to the role
Essential
* Confident in working in a customer service environment
* Good written and verbal communication skills
* Confident in Microsoft Office particularly Excel, MS Word, Outlook
* Excellent telephone manner
* Able to manage own workload and work to tight deadlines and prioritise demands
* A great team player
* Professional, positive, friendly and helpful
* Good literacy and numeracy skills
Desirable
* Previous experience within an administrative role would be advantageous
* Knowledge of the building trade is advantageous
* Previous experience using a Customer Database
Why STARK?
We’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
#J-18808-Ljbffr