NO AGENCIES PLEASE
Allwag Promotions are looking for a enthusiastic, methodical and creative Sales co-ordinator with an eye for detail to support both internal and external customer queries and a passion for Ecommerce. The role is both varied and fast paced to achieve our customers tight deadlines to ensure our orders are produced and branded correctly on time, every time, no matter how short
Your excellent email inbox management skills will ensure you are able to juggle various aspects at the same time as the volume of emails is high. More importantly, you must have an excellent telephone manner, be confident to speak to customers as well as the enthusiasm to tackle a high volume of order processing by using your superb organisation skills.
Working within our Ecommerce Team, you will be responsible for creating branded merchandise and clothing ranges, managing quotations, orders and proofing to ensure each order is delivered as required and tackle any challenges or problems that occur along the way.
Your main responsibilities are to:
* Liaising with clients and Account Managers to produce quotations by selecting the best products to meet their client specifications
* Negotiating prices with suppliers
* Manage samples to win more business
* Brief in visuals to our graphic design team to present to our clients
* Check the artwork complies with brand guidelines and visuals are correct
* Checking payments have arrived
* Mananging the proofing stage
* Ensure all no fail orders meet their delivery deadline
* Check all jobs have been delivered satisfactorily, documenting feedback
* Deal with all problems arising from both clients and suppliers to ensure complete satisfaction
* Develop existing clients relationships to build rapport and grow business with them
* Managing product selection and adding new products to webshops
* Adding special offers and programming webshops as required
* Creating new designs and themes for product branding
Passion for learning is vital to this role to be able to choose the right products based on client needs and branding guidelines. Full training is given.
We are keen to hear from you if you enjoy multi tasking and would like to be an integral part of your employers success long term. We look for enthusiastic, committed people who share our values and understand that our ethos and enjoy being both proactive and creative. A working knowledge of Adobe Creative Suite or Pro is ideal to check artwork but not essential.
Our growth and success since we started in 1998 is the result of our constant innovation and great customer service, leading to repeat business and referrals. We build excellent relationships with clients based on trust and reliability.
We feel that each role within Allwag Promotions offers the perfect opportunity for someone to make a real difference and achieve great job satisfaction as a result of their efforts. So if you enjoy a challenge, like being busy and are determined to meet customers' needs, this could be perfect for you.
As a B Corp certified business, you will benefit from fantastic career opportunities, wellbeing opportunities plus full training and support for your role. We are proud to have been awarded by "Distributor of the Year" in 2025 by the British Promotional Merchandise Association for the 12th year running
Based at our offices in Hatfield Peverel (5 mins walk from the train station), this role allows you to develop your own career as we have opportunities to learn other areas within the business as we continue to grow.
Working hours: 8.30a.m. to 5.30p.m. Monday to Thursday with the option to work from home on a Friday once you have completed your probation
As well as your salary we also offer workplace wellbeing programme, Workplace pension and private healthcare scheme, oh and lots of fun along the way (check out our Facebook page)
Equal Opportunities statement
It's our policy as an employer to treat all people equally irrespective of race, ethnic origin, sex, marital or parental status, sexual orientation, creed, disability, age or political belief.
The aim of this policy is to ensure that no job applicant or employee should receive less favourable treatment on any grounds not relevant to good employment practice.
Click here to view our equal opportunities policy.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Health & wellbeing programme
* On-site parking
* Private medical insurance
Application question(s):
* Do you have 2-3 years experience of co-ordinating quotes?
* Do you live within 20 mile radius of Hatfield Peverel, Essex as this is an office based role?
* Do you pride yourself in having excellent attention to detail?
* Do you have solid experience of juggling multiple projects and inboxes?
* Have you programmed websites or ecommerce webshops before?
Work Location: In person