A great opportunity has opened here at Hotel Indigo London Tower Hill, an IHG Hotel. We are currently looking to recruit a passionate Receptionist to join our Front Office team.
Position Overview
Reporting to the Front Office Manager, the Receptionist is responsible for providing exceptional service to guests, ensuring a smooth check-in and check-out process. This role includes greeting guests, managing reservations, and handling guest inquiries with professionalism. The Receptionist plays a vital role in delivering a memorable guest experience, maintaining service standards, and contributing to the overall efficiency of operations.
What we looking for
Previous experience in Reception or Guest Service within the hospitality industry.
A friendly and professional attitude, with the ability to engage guests and handle inquiries efficiently
Strong attention to detail and the ability to manage multiple tasks, including reservations, check-ins, and guest requests.
Passionate to providing excellent service and ensuring every guest has a positive experience.