Overview
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day. This role is for our new store opening in Llanelli! Address: PARC TROSTRE RETAIL PARK, LLANELLI, CARMARTHENSHIRE, SA14 9UY
Responsibilities
* Assist the Store Manager in leading the store team and driving excellent customer service, teamwork and daily operations.
* Act as a role model and ambassador for Rituals; foster a culture of trust through positive and constructive feedback.
* Support recruiting, hiring and retaining a diverse and talented store team; coach team members to enhance engagement and reach their full potential.
* Serve as Store Manager’s right hand by helping with day-to-day business activities and stepping in when necessary.
Qualifications
* Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
* People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Numerous wellbeing initiatives and EAP
* Company & Team Events
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