Clinical Practice Lead - Counselling Services
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Home-based (UK) with occasional national travel
About Us
At Family Action, we transform lives by providing practical, emotional, and financial support to those experiencing poverty, disadvantage, and social isolation.
Since 1869, we have been building stronger families, and today, we work with over 60,000 families across more than 150 community-based services. We also support thousands more through national programmes and grants, ensuring everyone has the tools to overcome challenges and thrive.
Now part of Family Action, Relate delivers high-quality counselling and therapeutic services to thousands of people each year. Our focus is on excellence, inclusivity, and ensuring every client feels heard, valued, and respected.
We are now looking for a Clinical Practice Lead to join our Relate Counselling Services on a full-time, permanent basis, working 37 hours per week.
The Benefits
- Salary of £48,000, rising to £60,000 per annum
- Additional £480 per year home-based allowance
- An annual paid leave entitlement of 30 working days plus bank holidays
- Up to 6% matched-pension contributions
- Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- Enhanced paid sick leave and paid family leave provisions
- Eye care and winter flu jabs vouchers
- Cycle to work scheme
- Investing in your professional development with ongoing quality training and career development opportunities
This is a meaningful opportunity for an accredited clinical therapist with extensive post-qualification experience and clinical leadership or supervision expertise to join our compassionate organisation.
Youll be joining us at an exciting time as we re-design our services and raise our clinical standards to re-assert ourselves as the UKs leading specialist in intimate relationship support.
Whats more, youll have the chance to make a real impact on our clinical direction and help to define how relationship and psychosexual therapy is practised across the UK.
The Role
As a Clinical Practice Lead, you will provide national clinical leadership for Relates counselling services, setting the standard for our counsellors and supervisors.
Taking the lead on our clinical governance frameworks, you will be the go-to person for complex cases of safeguarding concerns, the sounding board for new services and products, and our sector-level representative for professional forums.
Leading a team of Clinical Supervisors and the clinical elements of our QA framework, you will build our national CPD programme and support the employee journey.
Additionally, you will:
- Use data and research to improve outcomes
- Embed reflective, psychologically safe practice across the organisation
- Support recruitment, supervision and competency frameworks
- Shape new clinical models, digital services and product development
- Use data and research to strengthen practice and service outcomes
About You
To be considered as a Clinical Practice Lead, you will need:
- Accredited clinical membership with a recognised professional body (e.g. BACP, UKCP, NCPS, COSRT)
- Extensive post-qualifying experience delivering therapy to individuals, couples and/or families
- Proven experience providing clinical leadership and/or supervision across complex services
- A strong understanding of safeguarding, risk and clinical governance
- The ability to lead with credibility, compassion, courage and inclusivity
The closing date for this role is 24th May 2026.
Other organisations may call this role Clinical Lead, Head of Clinical Services, Clinical Services Manager, Lead Clinician, Clinical Practice Manager, Head of Therapeutic Services, Counselling Services Manager, Therapy Services Manager, or Clinical Operations Manager.
Our Commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for an interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us, and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children, and we strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and we will reimburse your travel costs if you attend an interview in person.
So, if youre ready to step into a role with real impact as a Clinical Practice Lead, please apply via the button shown. This vacancy is being advertised by Webrecruit. xsngvjr The services advertised by Webrecruit are those of an Employment Agency.