Fragrance & Beauty Sales Consultant
Location: Selfridges Trafford Centre
Contract: Permanent, 35 hours/week, any 5 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
"In order to be irreplaceable, one must always be different" - Gabrielle Chanel, founder of CHANEL. We strive to identify what is unique in each person and support their journey with the brand.
Our mission at CHANEL Beauty is to highlight what is most unique in every individual and empower our clients to express themselves through exceptional fragrance, makeup, and skincare.
Your role @CHANEL:
As a Fragrance & Beauty Sales Consultant, you are a key ambassador of CHANEL, embodying our values and DNA. Leveraging your experience, CHANEL will enable you to:
1. Demonstrate passion and knowledge in Fragrance, Makeup, and Skincare
2. Create authentic and personalized experiences for clients tailored to their needs
3. Ensure excellence in client service following CHANEL's standards
4. Build and maintain long-lasting relationships to increase client loyalty
5. Contribute to sales performance using available tools and develop cross-category sales
6. Maintain an omni-channel approach for seamless in-store and online experiences
7. Participate in a collaborative and inclusive community to achieve goals
What you will bring to the role:
1. Service-oriented approach with proven experience in client-facing roles
2. Confidence in applying product expertise and active listening
3. Knowledge of Fragrance & Beauty products to close sales effectively
4. Empathy and adaptability in the selling process
5. Passion for Fragrance & Beauty products, demonstrated enthusiasm
6. Problem-solving attitude to overcome obstacles positively
What energizes you:
* Creating meaningful client experiences
* Achieving growth and performance targets
* Following trends and continuous self-learning
* Working collaboratively in a fast-paced environment
What you gain from this experience:
* Opportunity to work with a heritage luxury brand like CHANEL
* Supportive environment with coaching and development opportunities
* Immersion in luxury and creation through training and conferences
Benefits at CHANEL:
Our benefits support your professional and personal life, including:
* Physical Wellbeing: Private Medical Insurance, Online GP, Cycle Scheme
* Financial Wellbeing: Pension, Life Assurance, Retail Discounts
* Mental Wellbeing: Employee Assistance Programmes
* Lifestyle: Ticket Discounts, Product Discounts, Employee Sales
* Recognition: Service Awards, Vouchers, Holidays
*Benefits are subject to eligibility and change.
At CHANEL, we foster an inclusive culture that nurtures growth and values diversity. We encourage your application and look forward to your potential contribution to our team.
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