Operations Coordinator - Bath City Centre, BA1 Somerset, England
Our Client is looking to hire an Operations Coordinator to assist the Sales Team in their Bath office. This is a full-time office based role, working Monday-Friday with parking provided if required.
The role is based in one of their award-winning offices, in time there may be scope for flexible working.
Join this global real estate consultancy and estate agency headquartered in London, England. Their global network has more than 400 offices and more than 20,000 people managing commercial, agricultural and residential real estate.
About the role
The Bath office is a dynamic and busy environment that covers both the City and Country residential sales markets. This role would be well suited to somebody who has had previous experience in an administrative or coordinator-type role, ideally in property, who thrives off being highly organised and enjoys reacting and prioritising to a changing workload. You will be helping to manage a fast-paced, professional team and will be a part of a close-knit, highly supportive operational team.
Reporting to the Office Head, you would be responsible for a variety of tasks to support our team, including;
* Providing an exceptional customer experience
* Assisting in answering incoming calls
* Assisting with the onboarding of clients and properties and work with our sales team in the promotion of property. You will have the opportunity to visit our prime and unique houses
* Database organisation and maintenance, alongside management of compliance systems
* Accounts responsibilities including the generation of sales invoices, submitting monthly timesheets, expenses and reconciling figures monthly
* Preparing reports for weekly and monthly meetings
* Being a trouble shooter with system processes and procedures
* Carrying out monthly reporting to assist with performance monitoring
* Assisting in the creation of property brochures, e-marketing and social media campaigns
* Collaborating with our Operations team in the region and across the Cotswolds, along with our national offices
* Arranging office events
* Attending out of office regional meetings and company-sponsored events
* Assisting in the relevant health & safety protocols and manage office facilities including office equipment, IT and arranging works/contractors when required
Why this role?
Collaborative and engaged teams naturally provide excellent and dedicated client service. In our Client's workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
The result? Our people are motivated and incisive, ready to ensure that your experience with us, your partners in property, is the best that it can be.
Particular Aptitudes/Skills Required
* Ideally Degree educated
* Preferably experience in property
* Flexibility, adaptability and a co-operative attitude
* Calm under pressure
* Excellent standard of English grammar and spelling
* Diligent and efficient
* Strong attention to detail
* Self-motivated
* Team player