Salary: £30,000 - 50,000 per year Requirements: Basic understanding of computers, operating systems, and networks. Strong problem-solving skills and attention to detail. Good communication and customer service skills. Ability to work as part of a team and follow instructions. Enthusiastic and willing to learn new technologies. Must have a drivers license. Responsibilities: Respond to helpdesk queries and resolve basic IT issues (hardware, software, network). Set up and configure desktops, laptops, and mobile devices. Install and update software applications. Assist with user account management and password resets. Support IT projects such as system upgrades and deployments. Maintain accurate documentation of support requests and solutions. Follow company IT policies and security procedures. Complete all apprenticeship training modules and assessments. Technologies: Hardware Support Mobile Network Security More: We are Beatsons Building Supplies, a large, independent Scottish builders merchant founded in 1966. We serve trade and DIY customers with a wide range of construction, landscaping, plumbing, and decorating materials from our branches in Central Scotland and online. We are looking for an IT Support Apprentice who will provide first-line technical support to our staff, gaining core IT skills through hands-on experience. Our apprenticeship program offers a salary of £20,000 per annum, with 35 working hours a week, Monday to Friday. We also provide a pension after a month, 29 days pro rata holiday per year, an on-site parking benefit, and the opportunity for long-term career prospects with 90% of apprentices securing permanent employment after completion. last updated 11 week of 2026