Job Description
This role sits with one of Daisy Communications brands - XLN for Small Business
Salary: £23.809.50 per annum with uncapped commission
Location: Sheffield
Working Hours: Monday to Friday, between the hours of 8:30 – 17:30 (37.5 hours per week)
Key responsibilities:
* Delivering world class service.
* Upselling and promoting products to customers through excellent service.
* Ensuring all queries are dealt with promptly and professionally.
* Ensuring data is always captured accurately.
* Taking ownership & responsibility for enquiries and resolving any issues.
Qualifications
* Previous customer service experience is required.
* Previous experience in a lead-generation environment is desirable, but not essential.
* A confident communicator – we want people who can have great conversations with our customers.
* Passionate individuals with the willingness to take ownership of the call.
* A team player who works well with others and has a love for delivering service.
Additional Information
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in the more you get out.
We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.
Here are some of the benefits that we offer…
* 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
* £500 referral scheme bonus
* Professional development to help you achieve your personal goals
* Eye care vouchers available and discounted Medicash membership
* Sim deals for you and your family/friends
* Access to discounts and savings at more than 1,200 retailers
* An additional day off on your birthday or if you're getting married