Job summary
We are looking for a motivated and proactive individual to join our Operational Workforce Team as a Workforce Officer - Attendance Management. This role is key in supporting managers and staff across the Health Board to manage sickness absence effectively and provide generalist HR advice.
Working closely with operational teams, HR colleagues, and Occupational Health, you will ensure timely and focused support in line with the All Wales Managing Attendance at Work Policy. You will also contribute to reducing sickness absence rates by analysing data, identifying trends, and supporting managers to take appropriate action.
Main duties
A major focus will be supporting the management of sickness absence, including advising on the application of the Managing Attendance at Work Policy, attending review meetings, interpreting Occupational Health reports, and coordinating ill‑health retirement cases.
You will analyse sickness absence data, identify trends and priorities, and recommend improvements. You will maintain accurate records, track case progression, plan and schedule review meetings, and support operational teams to take timely action.
In addition to attendance management, you will provide generalist HR support including disciplinary cases, respect and resolution issues, and organisational change. You will attend hearings or investigation meetings, and provide policy guidance, take minutes where required, and support completion of associated paperwork.
Administrative responsibilities include drafting letters, maintaining HR files in line with retention standards, coordinating documentation for hearings and inputting information into HR systems.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in‑hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services
Details
Date posted: 15 December 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £27,898 to £30,615 a year per annum (pro rata if part time)
Contract: Permanent
Working pattern: Full‑time, Part‑time
Reference number: 100-AC347-1225
Job locations
Glien House, Cillefwr Industrial Estate, Johnston, Carmarthen, SA31 3RB
Eligibility
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Applications from those wishing to improve Welsh skills will be supported.
Person Specification
Qualifications and Knowledge (Essential)
* Qualified to CIPD Level 3 or equivalent experience or willingness to study to achieve the qualification.
* Evidence of continuing professional development.
* A basic knowledge of employment law.
* Demonstratable IT skills including Microsoft suite of applications.
Desirable
* An understanding of the NHS Terms and Conditions including Agenda for Change.
* Knowledge of the All Wales Managing Attendance at Work Policy or equivalent.
Experience (Essential)
* Experience of working within HR or a similar area of work.
* Experience of creating positive working relationships with managers and colleagues.
Desirable
* Experience of advising/supporting or managing sickness absence.
* Experience of supporting employee relations matters in the workplace.
* Experience of advising on HR policies and procedures and Terms and Conditions.
* Experience of working within the NHS.
Language Skills (Desirable)
* Welsh Speaker (Level 1).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure Interview check will be required to assess any prior convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcomed and considered alongside all other applications. This requirement is in line with UK Visas and Immigration regulations.
Employer details
Hywel Dda University Health Board
Glien House, Cillefwr Industrial Estate, Johnston, Carmarthen, SA31 3RB
Employer's website
https://hduhb.nhs.wales/
Interview dates
Interviews will be held on 16 January 2026.
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