Commercial Manager – Home Claims
Location: Leicester (Hybrid) or Bexhill (Hybrid)
Role Overview
As one of our Commercial Managers in Home Claims, you’ll deliver the execution of our commercial and trading strategy and work with internal and external stakeholders to achieve bold targets and support the transformation of our Home Claims function. The role will focus on all aspects of the Home Claims strategy.
Job Details – Required Experience
* Supporting the delivery of our Home Claims strategy to maximise commercial outcomes
* Driving data‑led performance improvement opportunities across the Hastings Direct matrix and external suppliers to prioritise, secure resources and deliver outcomes
* Managing contractual relationships with external suppliers to achieve excellent commercial and customer outcomes
* Managing risk and business continuity, developing mitigation strategies
* Owning the commercial performance of a key component of Home Claims
* Identifying trading performance improvement opportunities
Essential Skills and Experience
* Demonstrable experience delivering commercial initiatives in a busy Home Claims function
* Strong commercial aptitude and analytical capability – able to translate complex data and concepts into logical, structured presentations and communicate them clearly and effectively
* Excellent written and verbal communication skills, with experience in presenting and influencing senior stakeholders, both internally and externally
Interview Process
* Recruiter screening call
* First‑stage interview with hiring leader
* Second interview with hiring leader
We are a Disability Confident employer and welcome applications through the Disability Confident Scheme (DCS). No sponsorship is available for this role.
Benefits
Competitive salary and £5,000 car allowance.
* Flexible hybrid working arrangement (please discuss details with your recruiter)
* Eligibility for our annual 4Cs performance bonus
* Private medical insurance covering specialist or consultant visits
* Life assurance cover at 4× salary, income protection at no extra cost, and matched pension contributions up to 10%
* Access to discount and cashback schemes, free independent mortgage advice, financial wellbeing support, and mental health programmes including the Thrive app, peer‑support groups and a dedicated team
* 27 days annual leave plus bank holidays, with the option to buy or sell a week; additional healthcare cash‑back plans, dental plans, discounted health assessments, cycle‑to‑work and tech schemes, free on‑site facilities, social events and more
Equal Opportunities
Hastings Group is an equal opportunities employer and treats all individuals fairly regardless of gender, age, race, disability, ethnic background, religion, sexual orientation, gender reassignment or marital/family status. We also conduct thorough referencing, including credit and criminal record checks. Reasonable adjustments are available during the recruitment process.
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