Job reference number 339255
Transport Manager – Night Shift
Salary: £36,353 per annum pro rata, night shift allowance, 10% bonus potential, 25 days annual leave plus bank holidays and generous pension
Part time, 36 hours per week
Permanent
Northern Ireland Mail Centre, Newtownabbey, BT36 4HQ
This is an exciting time to join Royal Mail as we’re in the process of transforming towards a parcel‑led business. At the heart of this will be our National Distribution operation which moves our parcels across a vast network throughout the UK. As a Transport Office Manager, you’ll facilitate the effective running of our transport office at the Northern Ireland Mail Centre.
What does the role involve?
Reporting to the Distribution Manager, you will lead and inspire a front‑line team of c13 drivers of large goods vehicles (7.5 tn and above). You’ll professionalise distribution, ensuring operational work plans are achieved and that our pipeline optimises the flow of parcels and mail, while maintaining compliance with business policies, national work plan and Standard Operating Procedures.
You will deliver results and a better service to our customers through your team by demonstrating trust in all colleagues. Using your excellent communication, influencing and stakeholder management skills, you’ll build effective relationships with key stakeholders, both internally and externally. You will achieve this working closely alongside our trade union representatives, by working together and delivering a great service every day, we can provide a first‑class customer experience.
What skills and experience are we looking for?
As this is an extremely interesting and varied role, we are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following:
* Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, takes account of relevant issues, uses platforms to recognise superstars, appeals to both the heart and the brain when communicating.
* People Focus: Understands the value of diversity & inclusion, uses delegation, coaching & empowerment, identifies and develops talent, collaborates, takes time to know and understand others’ needs and perspectives, ensures a supportive environment where achievements are recognised.
* Resilience Focus: Is approachable, provides reassurance to others, agile in adapting to new challenges, communicates regularly and informally, deals with ambiguity, is positive and realistic even under pressure.
* Achievement Focus: Ensures 'best day every day' by implementing standards of excellence, asks questions of others, shares learning, provides guidance, builds confident teams using a coaching style and ensures others are held accountable, uses resources to ensure delivery, keeps promises, is trusted by teams and colleagues.
* Improvement Focus: Implements transformation, reduces costs and ensures value for money, embraces innovative work practices, makes rational and informed decisions, identifies improvements to ways of working across areas of the business, implements new processes and services to meet changing customer needs.
* Customer‑centric Focus: Implements a customer‑first culture, introduces ways to improve the customer experience, puts the customer at the heart of decision making, monitors goals for customer service, promotes investment and change which improves the end‑to‑end customer experience.
Shift patterns
* Sunday 19:00 – 06:30
* Monday 20:30 – 06:30
* Tuesday 22:30 – 06:30
* Wednesday 23:50 – 08:20
Please note: If you are currently employed by Royal Mail, you must apply via the internal careers site; your application will not be processed otherwise.
Assessment process
If selected, your face‑to‑face assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability‑based interview and a short management scenario exercise; more details will be provided on the day.
Benefits
In return, we offer an excellent salary and benefits package including an opportunity to gain a recognised CPC qualification. This will be an excellent opportunity for you to develop your managerial skills and you will be supported for future career development.
Closing date: Wednesday 10 June. Please note, this advert may close early if the appropriate number of applications has been reached.
We are committed to ensuring an inclusive recruitment process. If you require adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
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