Job Description
We have a fantastic opportunity for a Coordinator in our Building Safety and Compliance team in our Newbury, Basingstoke or Blandford offices.
This will be a full-time, combining home and office working to ensure a positive work/life balance.
The role:
* To provide robust coordination and administrative support to the Building Safety and Compliance Team. This role is critical to give support to the technical subject matter experts/ specialists ensuring the smooth and efficient running of the department.
* Promote a positive collaborative culture of Building Safety and Compliance. Take personal responsibility for escalating any concerns to the Building Safety and Compliance Team for consideration and/or investigation
* Providing proactive administrative support service to the team, meeting standards and targets to ensure the delivery of the best possible level of satisfaction for both internal and external customer, therefore must have a passion to deliver excellent customer service
* Ensure the compliance work delivery tracker sheets are updated and any areas of non-performance by our contractors are escalated to the relevant manager
* Management of the Cherwell system for all Building Safety and Compliance queries and request for information
* Ensure accurate processing of electronic purchase orders, requisitions and payments and resolve queries as necessary to ensure payment is made in line with our Financial Regulations
* Seek opportunities for continuous improvement within the Building Safety and Compliance to further automate working practices and element manual input
* Highlighting queries requiring the attention of colleagues in a reasonable time frame to promote an exceptional standard of customer service
What you'll need:
* Experience of working to deadlines and achieving targets through own work and work driven through teams
* Evidence of working effectively with others in a complex and dynamic environment
* Excellent oral and written communication and interpersonal skills
* Proficient use of Microsoft office suite
* Evidence of excellent customer service achievements in a complex delivery environment
* The ability to multitask on various compliance elements and time management is critical with a key attention to detail
* Experience using a range of database systems and Microsoft packages and demonstrate high level of MS Excel experience is required
As an organisation we invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives.