Overview
Join to apply for the Urology Apprentice role at Sherwood Forest Hospitals NHS Foundation Trust.
This is an exciting opportunity to join our dedicated Urology Department at King’s Mill Hospital. We are seeking a self-motivated, innovative individual with excellent attention to detail to support the delivery of high-quality patient care. As an Apprentice Patient Pathway Support, you will play a key role in ensuring the smooth running of clinics by preparing and tracking clinic documentation, supporting the SFHT Patient Pathway and Patient Pathway Coordinators. You will help maintain a high standard of service across both King’s Mill and Newark Hospitals, contributing directly to the Trust’s goals.
Responsibilities
* Make appropriate preparations for clinics, to ensure that the patient\'s visit will run smoothly.
* The prompt tracking in and out of case notes using the PAS system to maintain accuracy and completeness of all electronic records in accordance with Data Accreditation requirements.
* Provision of typing support, as required, to support Pathway Coordinators.
* Maintenance of good working relationships with the Patient Pathway Co-ordinators, liaising and raising issues as necessary and good relationships with patients and other members of staff.
* Ensuring adherence to the Trust’s confidentiality policy.
* To deal with telephone enquiries from patients, relatives, clinicians and other members of Trust staff in relation to outpatient appointments and clinics.
* To deal with cancellation of clinic appointments and rebooking of patients and bring patients appointments forward when required to support Patient Pathway Co-ordinator.
What We Offer / Qualifications
* A Level 3 Business Administration apprenticeship with full employment by Sherwood Forest Hospitals NHS Foundation Trust for the duration.
* Ongoing support for personal development including regular one-to-ones, annual appraisals, and access to training courses.
* A range of benefits including health and wellbeing support, generous annual leave, flexible working options, and more.
About the Trust
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
For further details / informal visits contact: Name: Rebecca Jackson, Operations Support Officer, Email: rebecca.jackson33@nhs.net, Tel: 01623 622515
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