Travelfusion is the world's largest travel B2B content aggregator for LCCs (Low Cost Carriers) and FSCs (Full Service Carriers) processing hundreds of millions of daily transactions with tens of thousands of daily flight bookings. Travelfusion’s platform powers the world’s leading online leisure and business travel agencies, as well as the meta search and travel ecommerce sites.
The business also offers shopping and bookings of hotels and rail operators. Travelfusion is also the leader in direct payment and settlement solutions - tfPay - which manages payments and reconciliations for millions of air tickets. We are a dynamic SaaS technology company, rapidly growing profitable business with 225 employees based in London, Shanghai and Thessaloniki.
The Role
We are looking for an experienced Product Manager to assist with the delivery of our suite of products. The ideal candidate will have a strong understanding of B2B payment processes, experience working in an Tech-driven environment, and a passion for delivering forward-thinking products that address the unique needs of our clients.
As a Product Manager, you will own the entire product lifecycle from ideation and strategy to launch and iteration with a key focus on driving innovation. You will work closely with cross-functional teams, including engineering, sales, marketing, and customer support, to deliver seamless, scalable, and future-ready payment solutions. Role reports to the Head of Product.
What you'll be doing
1. Product Strategy, Innovation & Roadmap:
* Develop and own the product strategy and roadmap for payment solutions targeted at business suppliers, with a strong focus on innovation.
* Identify trends and opportunities to create new ideas and/or improve existing solutions to elevate the company portfolio of payment solutions.
* Foster a culture of creativity and experimentation within the product team, encouraging new ideas and approaches to solve complex challenges.
* Conduct market research, competitor analysis, and client feedback assessments to uncover opportunities for breakthrough product features and enhancements.
* Align the innovative product vision with business goals, ensuring continuous stakeholder engagement.
2. Product Development & Lifecycle Management:
* Manage the entire product development process, from concept to launch and post-launch optimisation.
* Collaborate with engineering teams to define product requirements, prioritise innovative features, and ensure timely delivery of solutions that push industry boundaries.
* Lead product iterations based on customer feedback, market changes, emerging technologies, and business needs.
* Prototype and validate new product concepts and features to ensure that innovation efforts are both practical and valuable.
3. Cross-functional Collaboration:
* Work closely with sales, marketing, and customer success teams to ensure the adoption and success of new and innovative product features.
* Partner with design and UX teams to deliver intuitive, user-friendly payment solutions that stand out in the market.
* Communicate product updates, releases, and innovative enhancements to internal and external stakeholders.
4. Data-driven Decision Making:
* Use data and analytics to drive product decisions, monitor performance, and identify opportunities for optimization and innovation.
* Set and track key performance indicators (KPIs) to evaluate the impact of innovative solutions on customer satisfaction, adoption, and revenue growth.
5. Customer Focus & Innovative Problem Solving:
* Engage directly with business suppliers to understand their pain points and uncover opportunities for creative, innovative solutions.
* Serve as the voice of the customer in product discussions, ensuring payment solutions meet and exceed the evolving needs of B2B suppliers.
* Regularly explore new methods, technologies, and partnerships to push the envelope in solving complex industry problems.
6. Compliance & Security:
* Ensure that payment solutions comply with relevant financial regulations and standards, while innovating around secure and compliant methods.
* Collaborate with legal and security teams to implement robust compliance and data security measures without stifling innovation.
What you'll have
* Bachelor’s degree in Computer Science, Business, Finance, or a related field.
* 3+ years of experience as a Product Manager in a Technology business - any Travel industry background is a big plus.
* Experience working with cross-functional teams in an agile environment.
* Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
* Strong analytical skills, with the ability to make data-driven and innovative decisions.
We offer hybrid working which requires 3 days per week minimum to be based in our Central London office.
Please do not hesitate to apply and our talent teams will be in touch. We endeavour to get back to candidates with feedback but due to the volume of applications we receive this may not always be possible.