Salary: Competitive Hours: Monday- Friday 9:00am- 17;00pm Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future? At Grundon, we are on the lookout for a dynamic, passionate, and driven Account Manager to join our team based in Bishops Cleeve. This is more than just a job, it’s an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations. Reporting into the Regional Sales Manager, you will play a key role in driving our mission forward by managing and expanding a portfolio of SME clients. The position focuses on providing effective waste management solutions, building long-term customer relationships, retaining existing business, and identifying opportunities for growth and additional services. What will you do Manage and develop a portfolio of SME clients, ensuring contracts are delivered within agreed budgets, profitability targets, and compliance requirements. Build strong, long-term customer relationships through regular engagement and the proactive resolution of contractual and operational issues to support retention. Conduct regular account reviews to assess pricing, service delivery, value, and profitability, identifying opportunities for continuous improvement and contract growth. Share updates on new technologies, innovations, and legislative changes through customer presentations, waste awareness sessions, audits, and site visits. Support revenue growth by identifying upselling opportunities, generating sales appointments, preparing quotations, supporting sales initiatives, and implementing price increases where required. Act as a key point of contact, working collaboratively with customers, customer services, depot and regional operations teams, and subcontractors to ensure a high-quality service experience. Ensure full compliance with all Company policies and procedures including health and safety and employment. Any other duties, such as ad hoc projects, as requested by the job holder’s Manager/Supervisor or the Board of Directors that are within the skills and capabilities of the job holder. Why you will like working here: A supportive, inclusive, and fun team culture. Designed to empower you to work where and how you thrive, balancing productivity with lifestyle. Opportunities for career growth and development. Competitive salary and great benefits. A company that values your voice and ideas. About You: At least two years’ experience in contract management or a similar role; experience in the waste industry is an advantage but not essential. Confident and professional communicator with strong presentation skills and an effective telephone manner. Able to build and maintain positive working relationships with customers and colleagues. Strong commitment to delivering high-quality customer service with excellent attention to detail. Highly organised and adaptable, with the ability to manage multiple priorities effectively. Proactive problem-solver who thrives in a fast-paced, evolving work environment. About Grundon? Grundon is the UK’s largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment. Why Grundon? At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we’re committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry’s most respected names.