Here at East and North Hertfordshire Teaching NHS Trust
Our mission is: Providing high-quality, compassionate care for our communities
Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service
Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are:
Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Job overview
We are recruiting for a Medicines Management Pharmacy Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We are looking for a dedicated Medicines Management Pharmacy Assistant (MMPA) to support the Medicine Management Pharmacy Technicians and Pharmacists at ward level to provide Medicines Management services.
The role includes duties such as patient counselling, assembling medicines at ward level, topping up wards with stock.
You will also participate“. in the dispensing of prescriptions for in‑patients and in associated pharmaceutical duties.
Full training will be provided in the department. You must have a willingness to learn in a fast‑paced environment.
Experience of working in a pharmaceutical related or hospital environment is essential. The applicant must possess an NVQ level 2 in Pharmacy services.
Working hours include a weekly late shift till 6:30pm, working 1 in 8 weekends as per the rota and 1 bank holiday per year.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
To sort returned drugs/waste at ward level, separating items to be credited and those to be discarded, according to procedure; to put back returns on the computer as per procedure.
To participate in the "topping‑up" service supplying stocks of medicinal products to wards and departments and participate in the ‘non‑stock’ top up service to one stop wards.
To provide information to patients/carers, according to procedures; to provide information about prescription payment, exemption and further supplies as well.
To supervise as required, less experienced pharmacy support workers, pre beneficiar pre‑registration pharmacy technicians.
To participate in the in‑house continuing education programme for medicine management team.
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Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
We have ambitious plans to become an outstanding, patient‑led Trust where dedicated staff provide high‑quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
* NVQ Level 2 in pharmacy services.
* GCSE grade C or above in English and Maths
Previous Experience
* Experience working as pharmacy support worker, hospital based
* Experience of dealing with members of the public in a service capacity
* Working as pharmacy support worker, preferably dispensary based
* Knowledge of prescription charges and exemptions
Skills
* Good oral and written communication skills
* Ability to plan, prioritise and organise workload
* Good team player
* Able to work with minimal supervision, and as a part of a team
* Committed to a high standard of patient care
* IT literate
* Proven customer care skills
* Efficient and accurate dispensing
Knowledge
* Dispensing
* Pharmaceutical Practice
* Hospital Pharmacy Practice
* Drug Distribution
Other Requirements
* Understanding of, and commitment to, equality, diversity and inclusion
* Role model our Trust values every day
When you apply...Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered.
Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us.
While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected.
All correspondence relating to vacancies will be via the e‑mail address you have provided on your application form. Some servers automatically send e‑mails to your junk mail so please check as well asConsumers your inbox.
Secondments/Fixed term
Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end.messaging me, the required may not be re‑apply and can be slotted into the role on a permanent basis if appropriate.
If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments.
Committed to our Community
East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion pengalaman all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under‑represented in various parts of our workforce.
We understand the importance of balancing work and home life.ిజ We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.
We are proud to be a Disability Confident employer and achieved our status in 2019.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net.
We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.
We are committed to being a carer‑friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.
King’s Trust Support
If you’re aged between 16 and 30Coy, you can get FREE employability support from The King’s Trust. The King’s Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H&SC@princes-trust.org.uk for support.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order clearing 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Contact: Najat Carruthers, Lead Pharmacy Technician Medicines Management, Email: najat.carruthers@nhs.net, Telephone: 01438284032
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