The Senior Manager, Clinical Operations will be based in the UK (Uxbridge - 50% in office requirement) and has a pivotal role in:
Responsibilities
- Ensuring performance on our book of work and effective delivery by our team
- Functional leadership of Clinical Research Associates (CRAs - monitors) in regional clinical operations
- Leadership of other functions as required
- Lead and inspire a team of CRAs and other functions (CTMs, Country Coordinators, and site contract leads) - line management of permanent staff and acting as point of contact for functional service provider staff
- Own delivery - supervise study execution, track metrics, and ensure timely, high-quality trial outcomes
- Shape the team - manage hiring, resourcing, objective setting, performance management, succession planning, and talent development
- Drive collaboration across Medical, GRS, GPV, Market Access, Commercial, and HR stakeholders
- Champion compliance - support Health Authority inspections, audits, and CAPA processes
- Build external relationships with study sites, investigators, and health authorities
- Travel to clinical trial sites in the UK and Ireland, with occasional international travel as required (anticipated 0‑1 per month)
Qualifications
- 5+ years in pharmaceutical Clinical Research or Medical Affairs
- Hands‑on monitoring experience and a strong track record in planning, conducting and managing Phase I‑IV programmes
- Prior experience in driving project deliverables and people leadership with a passion for mentoring and developing others
- Deep knowledge of GCP, ICH Guidelines, and clinical research regulations
- Exceptional communication skills - able to influence and inspire at all levels
- Strong organisational and planning skills
- Life Sciences degree (or equivalent)
Work Environment & Flexibility
Occupancy structure: Site‑essential, site‑by‑design, field‑based, and remote‑by‑design jobs. Site‑essential roles require 100% of shifts onsite at your assigned facility. Site‑by‑design roles may be eligible for a hybrid work model with at least 50% onsite. Site‑by‑design roles consider onsite presence an essential job function essential to collaboration, innovation, productivity, and a positive company culture. Field‑based and remote‑by‑design roles require ability to physically travel to visit customers, patients, or business partners and to attend meetings on behalf of BMS as directed.
Support for people with disabilities: BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
