Role: IT Infrastructure & Technical Delivery Team Leader - Financial Services
Location: Mansfield - East Midlands
Role type: Permanent
Salary: £45,000 PA + Benefits
We are working with a well-established financial services organisation seeking an experienced IT Infrastructure & Technical Delivery Team Leader to lead the planning, operation, and continuous improvement of core IT services.
This is a hands-on leadership role combining operational stability, technical oversight, and structured delivery of infrastructure change.
The Role
You will be responsible for the day-to-day leadership of the Infrastructure & Technical Delivery function, ensuring resilient, secure, and efficient technology services across on-premises and cloud environments.
You will lead from the front balancing business-as-usual operations with technical change, supplier oversight, and service improvement initiatives.
Key Responsibilities
Lead and coordinate the Infrastructure & Technical Delivery team
Oversee on-premises and cloud infrastructure (including servers, networking, and core services)
Support technical project delivery and implementation of defined work packages
Manage escalated incidents and drive effective problem resolution
Maintain documentation, asset records, and technical standards
Support disaster recovery and business continuity planning and testing
Contribute to audit, compliance, and regulatory activities
Manage and challenge third-party suppliers to ensure SLA adherence
Promote continuous improvement and operational excellence
About You
We are looking for a technically strong leader who combines hands-on infrastructure experience with the ability to coordinate delivery and develop team capability.
You will demonstrate:
Experience leading or mentoring infrastructure / operations teams
Proven incident management and troubleshooting capability
Experience overseeing suppliers and service performance
Ability to balance operational priorities with technical change delivery
Excellent communication skills across technical and non-technical stakeholders
Strong knowledge of core infrastructure technologies (servers, networking, cloud platforms, virtualisation, endpoint management)
Experience within a regulated or financial services environment would be highly desirable.
Why Apply?
This is an opportunity to take ownership of a critical IT function within a stable and well-structured organisation. The role offers visibility, influence, and the ability to shape technical service delivery while maintaining operational excellence.
If you are ready to step into a leadership position that combines infrastructure expertise with structured delivery and governance we would welcome a confidential discussion.