Telesales Account Manager
Location: Tamworth – PHS Direct
Base salary: £26,000.00 with realistic OTE £38,000.00.
Hours: Monday to Friday, no evenings or weekends.
Qualifications
* Telesales experience in consumables.
* Good at building rapport with business customers.
* Great at listening, establishing needs and asking questions to provide the right solution.
* Experience selling consumable goods.
* Organised and able to close sales.
Responsibilities
* Take responsibility for a set of customers with historical accounts ordering consumables including chemicals and ancillaries.
* Manage customers' day‑to‑day requirements and develop accounts by identifying, creating and closing new product core line sales opportunities and current promotions.
* Retain or increase margin in line with business requirements.
* Increase average order value, margins and order quantities within the PHS Direct database.
* Build excellent relationships with customers and understand their requirements.
* Overcome daily obstacles to ensure customers are retained and satisfied with our service.
Benefits
* Guaranteed base salary of £26,000 OTE £38,000.
* Rewarding bonus scheme and regular incentives.
* Great working hours Monday to Friday, no weekend or evening work.
* Extensive induction programme, excellent ongoing training and development.
* Accredited ILM training through external and in‑house programmes.
* Apprenticeships and personal development opportunities.
* Free parking onsite.
* Employee discounts at major supermarkets and retailers via phsPerks.com.
* 31 days holiday (inclusive of bank holidays) and a “Buy and Sell” holiday scheme.
* Improved parental and paternity leave, 24‑hour wellbeing helpline, cycle‑to‑work scheme, pension scheme, life assurance and more.
At PHS, we pride ourselves on our diverse workforce and ensuring an inclusive environment for all staff. We remain committed to allowing our teams to bring their true selves to work without risk or fear of discrimination.
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