Job Description
Join our Finance Vertical as Order to Cash Administrator in Newcastle. Reporting into the Order to Cash Assistant Manager, you will help manage the sales ledger and oversee the end‑to‑end revenue cycle—from processing customer orders and ensuring accurate subscription billing to overseeing collections and supporting revenue recognition. You will act as a bridge between finance, sales, and customer success teams, helping to streamline operations, maintain data integrity, and deliver a seamless billing experience that supports scalable growth.
Responsibilities
* Manage mailbox and escalated queries—both internal and external.
* Run weekly credit control process.
* Manage month‑end bank reconciliation related to Order to Cash postings.
* Contract maintenance and invoicing of customers.
* Complete audit checks and tasks.
* Perform day‑to‑day finance processing.
* Escalate issues to the Order to Cash Assistant Manager.
* Create and review SOPs where needed.
* Process bank payments.
* Carry out month‑end tasks to tight deadlines.
* Handle all sales ledger and credit control tasks.
* Run month‑end reporting on debt and ECL, including credit risk.
Location
Hybrid and flexible working model: 3 days per week in the Newcastle office and 2 days working from home.
Qualifications
* AAT Level 2 – desirable but not essential.
* At least 2 years of experience in a credit control/Accounts Receivable role.
* Proven credit control experience on key accounts within a B2B organisation.
* Accounting knowledge within sales ledger and bookkeeping.
* Customer‑centric and flexible with a risk‑based approach to overdue credit accounts.
* Strong Excel skills to a good standard.
* Process improvement and system development experience.
* Experience with NetSuite and Stripe – desirable but not essential.
* Experience in SOPs.
* Excellent written and verbal communication skills with a tactful telephone manner.
* Self‑driven in seeking resolutions to a high standard.
Benefits
* Unparalleled opportunities to learn and accelerated career development.
* A collaborative, team environment with people who truly love what they do.
* Gender‑neutral paid parental leave.
* Access to mental health support.
* Fully flexible work arrangements.
Equal Employment Opportunity
To be considered for employment, you must be legally authorised to work in the location (country) you are applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.
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