Catalent Pharma Solutions is seeking a Collections Analyst to join our team based in Swindon.
Your role as a Collections Analyst involves performing a crucial function within our finance team.
The primary objective of the Collections Analyst is to drive cash collection and maximize cash flow by ensuring customers pay their outstanding debts in accordance with the agreed payment terms.
You will ensure that all web billing invoices are uploaded to customer portals on the day of receipt, contact customers to request payment of outstanding invoices following provided guidelines, and investigate and follow up on queries promptly.
The Role
* Process web billing invoices daily by uploading them to various customer portals.
* Manage a portfolio of accounts as assigned.
* Drive collection activities to ensure timely customer payments.
* Review, investigate, and resolve customer disputes promptly.
* Develop relationships with internal stakeholders to facilitate prompt resolutions of queries.
* Analyze and reconcile accounts.
* Participate in calls with internal stakeholders to discuss issues and agree on resolutions.
The Candidate
* Experience in Accounts Receivable.
* Excellent oral and written communication skills.
* Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
* Ability to handle difficult conversations tactfully and diplomatically.
* Strong organizational and analytical skills.
* Ability to review, investigate, and resolve disputes promptly.
* Multitasking skills to meet deadlines effectively.
* Experience with web billing and uploading to customer portals is beneficial.
We offer benefits such as Pension and Annual Bonus.
Catalent offers rewarding opportunities to further your career! Join us to help bring over 7,000 life-saving and life-enhancing products to patients worldwide. As a growing international company, we collaborate with pharma, biopharma, and consumer health companies to develop and deliver medicines from early development through to the market. We produce more than 70 billion doses annually, each making a difference in someone's life. Join us in making an impact.
Personal initiative, a dynamic pace, and meaningful work define our culture.
Visit our careers page to explore opportunities.
Catalent is an Equal Opportunity Employer and does not discriminate based on protected characteristics. If you require reasonable accommodation during the application or hiring process due to a disability, please contact us by email, including your job details and accommodation request.
Note to Agency and Search Firm Representatives: Catalent does not accept unsolicited resumes. Resumes submitted without a valid, signed search agreement will be the property of Catalent, and no fee will be paid for unsolicited referrals.
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