Pathways Trained NHS 111 Health Advisor - Norwich
NHS 111 Tier Two Health Advisor - Norwich based (Hybrid)
Looking for more flexibility and better work-life balance?Were hiring experienced Tier Two NHS 111 Health Advisors with at least 6 months post-Pathways training. If you're based in or around Norwich, Ipswich or Ashford and available for 16-37.5 hours per week, we'd love to hear from you.
Main duties of the job
You will manage calls from patients and healthcare professionals with urgent and non-urgenthealthcare needs, using the Clinical Decision Support System (CDSS) appropriately to directthe patient to the service suitable for their needs.Your ability to deal with a range of different situations calmly and professionally is key to ourability to delivery outstanding patient care.
About us
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Job responsibilities
What we need from you: Currently or recently (within 6 weeks) working as a Tier Two NHS 111 Health Advisor
Live within a 1.5-hour commute from our contact centre.
Willingness to attend our Norwich/Ashford or Ipswich site if homeworking arrangements change
Available for on-site training on your first day and occasionally if needed
As this is a hybrid role, colleagues will be responsible for their own travel expenses when attending their assigned office.
Hours Available We are hiring full-time and part-time colleagues for a variety of shift options.
Person Specification
General Requirements
* Please refer to job description above
* Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Integrated Care 24 Ltd
Address
Hybrid, with occasional travel to one of our contact centres
Full-time,Part-time,Home or remote working
Reference number
VP40D08D31
Job locations
Hybrid, with occasional travel to one of our contact centres
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