About the role:
Our colleagues in IT provide an efficient and dependable support service to all of our business areas. A crucial part of our support services, this team use their creative knowledge to design, develop and support systems and processes across all of our business areas.
We’re now looking for a Contract and Asset Manager to join our IT Service Delivery function — a crucial role that ensures our supplier relationships, IT assets and licences are effectively governed, delivering value and reliability for the business.
As our Contract and Asset Manager, you’ll take ownership of the full lifecycle of supplier contracts and IT assets — from negotiation and onboarding, through to renewals and retirement. You’ll play a key role in ensuring compliance, cost-efficiency and alignment with organisational needs.
Working closely with colleagues across IT, Finance, Procurement and wider Support Centre teams, you’ll strengthen our vendor governance processes, provide accurate reporting and insights, and identify opportunities to optimise spend and improve service outcomes. This role is central to maintaining a well-controlled, transparent and future-ready IT estate.
For further information about the position, please refer to the downloadable job description available on this page.
INDMP
About You
We’re looking for someone who enjoys bringing order, insight and structure to a fast-paced service delivery environment. You’ll have:
1. Proven experience in contract management, vendor management or IT asset management (3–5 years).
2. Strong analytical, organisational and problem-solving skills.
3. Knowledge of vendor governance, procurement processes and IT asset management best practice.
4. Familiarity with ITIL and service delivery frameworks.
5. Excellent communication, negotiation and stakeholder engagement skills.
6. Experience working with asset management or procurement systems.
Benefits:
In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:
7. 30 days annual leave (including bank holidays)
8. Pension scheme (with up to 12% employer contributions)
9. Generous colleague discount rates across our family of businesses
10. Annual discretionary colleague bonus to reward you for your hard work