SC Cleared Infrastructure Engineer London, full-time on site | SC Cleared | Start ASAP | Inside IR35 | 3+ Months
We require an SC Cleared Infrastructure Engineer to join our London based client full time on site, to provide 3rd line support as an escalation the Service Desk and IT Ops.
Support, Operations & Projects:
~3rd line support for M365 Services: Exchange Online, Teams, Win10, M365/O365 ProPlus, Surface Hubs, Intune and Azure
~ Administering/Maintaining legacy On-Prem Infrastructure: MABS, VMware, McAfee EPO, Windows Server, Active Directory Domain Services.
~ Ensuring that device/user onboarding meets required standards, identifying user experience and process improvements, working with a dedicated EUC team to ensure that the service is of a high standard.
~ Escalating issues/request to Microsoft Support Services & Network Support as appropriate.
~ Facilitate cross-training team members, including hand-over/training of support staff post implementation.
~ Maintenance and deployment of security patches across our on-premises datacentre operating systems and applications (SCCM), including but not limited to Windows Server, VMware ESXi.
~ Microsoft 365 (Exchange, Teams, Surface Hub, Intune, Azure AD, MFA) administration
~ Provisioning and administration of Microsoft Teams Meeting Rooms and Telephony as required.
~ Perform Systems Lifecycle Management including planning, implementation, maintenance, upgrades, consolidation, and decommissioning of on-premises hardware and software.
~ Administer Microsoft Azure Backup Server (MABS) and Azure Backup.
~ Support and troubleshoot scripts written in Microsoft PowerShell.
~ Administer and Troubleshot Cisco DNA Network
~ Responsible for SSL Certificate Lifecyle’s Management (Microsoft PKI/DigiCert)
~ Work to an agreed support rota to ensure cover from 08:00 – 18:00, with core hours of 09:00 – 17:00 Monday to Friday on site in Victoria London.
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