Our client is an award winning specialist tour operator based in North London. They are seeking a Travel Operations Executive to join their team. The role is remote and 5 days a week and comes with a salary of up to £28,000 dependent on experience.
Travel Operations Executive responsibilities:
Support after?sales operations for the reservations team
Check bookings & documentation with complete accuracy
Manage amendments including changes, cancellations and additions
Handle client requests (seating, assistance, luggage etc.)
Liaise with suppliers to confirm all arrangements
Meet ticketing & payment deadlines
Maintain quality control across costings, spelling and grammar
Provide in?resort support when required
Travel Operations Executive skills required:
Travel industry experience (tour operator background ideal)??????
Strong organisational skills and ability to manage your own workload
High attention to detail
Excellent written & verbal communication
Exceptional customer service and a desire to exceed expectations
Additional information:
Salary up to £28,000 dependent on experience
Fully remote
Monday-Friday (2 Saturdays per month on rotation with a day off in the week
22 days holiday
Pension