Job Description
Housekeeping Spa & Club Supervisor
An exciting opportunity has arisen for a Housekeeping Supervisor to join the resort, on a full time basis. Reporting to the Housekeeping Manager, and supervising a small team, the successful Housekeeping Supervisor candidate will have a flexible approach to work and will perform a variety of cleaning tasks across the resort, including bedrooms and the leisure club as well as all public and back of house areas, to ensure the highest standards of cleanliness are maintained. Candidates will work well under pressure to ensure tasks are completed on time with a commitment to providing the best customer experience at all times.
This role will mainly focus on our club and spa facilities with shifts starting at 5am.
Roles and Responsibilities Housekeeping Supervisor:
* To be responsible for cleanliness throughout the hotel, Club, Spa and restaurant
* Ensure that cleaning is maintained to the company standards.
* Record and bring to the attention of Manager/Deputy Manager any maintenance issues found.
* Ensure that cleaning is maintained to the company standards.
* Record and bring to the attention of Manager/Deputy Manager any maintenance issues found.
Shifts will also be required within our hotel
* Working quickly and efficiently alongside the team to ensure guest rooms are ready on time, ready for arrivals.
* Once allocated rooms are completed, check arrivals rooms, ensuring all requests are met on your allocated floor, call back any team members to rectify any problems found.
* Ensure that all rooms are allocated to team members and put on room request.
* Checking rooms to ensure that standards are adhered to.
* Manage staff start and end times using the Fourth rota system.
* Deal with staff queries and escalate them to the Housekeeping Manager if necessary.
* Step-in as and when required/able to, to cover emergencies, sickness and other staff shortages.
* The hotel and various other departments need to be covered from 5am to 8pm daily, as a member of the supervisory team you would be required to assist with covering shifts in other areas.
* General admin and daily inventory count for linen.
* Follow all company policies and procedures outlined in the Employee Handbook, Health & Safety and Fire Safety, including any department specific procedures such as left luggage policy.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
* Discounts across the resort, including family and friends
* Free onsite parking
* Progression and career development opportunities.
* Pension Scheme
* Free staff meals
* Free gym membership
* Share of Resort Service Charges on a monthly basis
* Access to wellness programmes
* Extra days holiday after 2 years
Job Type: Full-time
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Gym membership
* Health & wellbeing programme
* On-site parking
Schedule:
* 8 hour shift
* Monday to Sunday
* Weekend availability
About The Role
Housekeeping Spa & Club Supervisor
An exciting opportunity has arisen for a Housekeeping Supervisor to join the resort, on a full time basis. Reporting to the Housekeeping Manager, and supervising a small team, the successful Housekeeping Supervisor candidate will have a flexible approach to work and will perform a variety of cleaning tasks across the resort, including bedrooms and the leisure club as well as all public and back of house areas, to ensure the highest standards of cleanliness are maintained. Candidates will work well under pressure to ensure tasks are completed on time with a commitment to providing the best customer experience at all times.
This role will mainly focus on our club and spa facilities with shifts starting at 5am.
Roles and Responsibilities Housekeeping Supervisor:
* To be responsible for cleanliness throughout the hotel, Club, Spa and restaurant
* Ensure that cleaning is maintained to the company standards.
* Record and bring to the attention of Manager/Deputy Manager any maintenance issues found.
* Ensure that cleaning is maintained to the company standards.
* Record and bring to the attention of Manager/Deputy Manager any maintenance issues found.
Shifts will also be required within our hotel
* Working quickly and efficiently alongside the team to ensure guest rooms are ready on time, ready for arrivals.
* Once allocated rooms are completed, check arrivals rooms, ensuring all requests are met on your allocated floor, call back any team members to rectify any problems found.
* Ensure that all rooms are allocated to team members and put on room request.
* Checking rooms to ensure that standards are adhered to.
* Manage staff start and end times using the Fourth rota system.
* Deal with staff queries and escalate them to the Housekeeping Manager if necessary.
* Step-in as and when required/able to, to cover emergencies, sickness and other staff shortages.
* The hotel and various other departments need to be covered from 5am to 8pm daily, as a member of the supervisory team you would be required to assist with covering shifts in other areas.
* General admin and daily inventory count for linen.
* Follow all company policies and procedures outlined in the Employee Handbook, Health & Safety and Fire Safety, including any department specific procedures such as left luggage policy.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
* Discounts across the resort, including family and friends
* Free onsite parking
* Progression and career development opportunities.
* Pension Scheme
* Free staff meals
* Free gym membership
* Share of Resort Service Charges on a monthly basis
* Access to wellness programmes
* Extra days holiday after 2 years
Job Type: Full-time
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Gym membership
* Health & wellbeing programme
* On-site parking
Schedule:
* 8 hour shift
* Monday to Sunday
* Weekend availability
Skills Needed
About The Company
About Us
Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the Hampshire coastline.
Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces
Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the Shropshire countryside.
Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage Suffolk Coast
Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Company Culture
Why LQ Resorts ?
Our Company
LQ is a family run, collection of quality destination led Hotel Resorts.
Its family ethos, values and vision are well known to those who choose to spend their quality time with us.
LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event.
A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence.
Our Values
* To see each guest as part of a long-term relationship, not just a onetime event To focus on the guest experience at all times and continually strive to delight time after time
* To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence.
* To create an organise with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with.
* To encourage our team to contribute to excellent working conditions
Our Employees
Are a vital part of LQ Resorts .
* Supporting our team’s physical and mental health Providing free gym membership
* Delivering employee recognition programmes to reward hard work and effort.
* Creating an environment that supports the development of skills, knowledge, qualifications and career progression
* Discounts across all Resorts, to encourage leisure time
Desired Criteria
Required Criteria
Closing DateMonday 22nd December, 2025