A leading organisation in the Wiltshire area requires an IT Support Analyst to join its growing team. Suitable candidates will have the following skills/experience:
* Hands-on experience in a busy IT support environment, managing user expectations through strong communication skills
* Strong knowledge of Microsoft-based operating systems and Office 365 Admin
* Experience with using and troubleshooting the Office 365 suite
* Understanding Ethernet, TCP/IP, DHCP, DNS, firewalls and wireless networking
* Exposure to Windows Swerver and Microsoft Azure
* An understanding of ITIL
* Experience in supporting Apple devices, iPhones, iPads, and Macs
* Solid, proficient problem diagnosis skills in a range of systems/applications.
* Ability to quickly diagnose and troubleshoot problems on a variety of systems and applications.
* Driven and committed individual with a focus on quality and developing oneself
* Ability to think creatively and devise innovative solutions to difficult problems
* Teamwork with non-IT personnel and the ability to complement cross-functional projects.
Please send CV for full job description and an informal chat. Excellent opportunity to joiin a market leader!
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