Neighbourhood Allocations Performance Officer Widnes/Agile Working £33,482 – £39,390 Fixed Term Contract – 12 Months Full Time – 37 hours per week Here at Halton Housing, we are looking for a proactive and experienced Neighbourhood Allocations Performance Officer to work across our vibrant organisation. What You’ll Do: * Oversee void management performance to ensure that all teams involved in this activity achieve targets; thereby minimising average re-let times and rent loss * Analyse voids performance, identifying barriers to performance and ensuring that any service improvements required are addressed * Collate and analyse data to enable local partners and customers to monitor and review CBL performance * Map performance trends and carry out benchmarking exercises * Complete regulatory returns such as CORE and the RSR * Collate and analyse data regarding customer access, vulnerabilities and bidding patterns What You’ll Need: * Significant experience of working in social housing, either with a local authority or registered provider with experience of working in a traditional lettings or Choice Based Lettings environment. * Experience of managing performance across multi-disciplinary teams * Previous experience of implementing IT changes and acting as system administrator and experience of managing performance. * A strong level of Microsoft 365 experience including TEAMS and Excel. * Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes What You’ll Get: * 27 day holiday entitlement, plus bank holidays * Opportunity to buy or sell holidays * Competitive salary * Electric Vehicle Salary Sacrifice Scheme * Flexible and Hybrid working * Supported training and development opportunities * Health and Wellbeing Cash Plan * Competitive Pension Scheme If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today! Closing date: 24 October 2025