Overview Reference 448325 Salary £12.21 - £12.21/hour Job Location - United Kingdom England East of England Cambridgeshire St Ives Job Type Temporary Posted 07 August 2025 HIRING MULTIPLE CUSTOMER SERVICE ADVISORS! September 2025 - Spring 2026, with the possibility of going perm Hours: Monday to Friday, 08:00 - 17:00 (37 hours per week on rotational early/late shifts) - Office based. Start Date: September 2025 - Temporary with potential to become permanent, - Multiple hires. Salary: £12.21ph Location: St Ives Do you want to work for a family-feel company where you are truly valued? Are you passionate about making a difference? Can work-well under pressure? Interaction Recruitment is proudly partnered with a leading specialist in their market, based in Cambridgeshire, known for expert knowledge, outstanding service, and a supportive working environment. As our client is heading into their peak season, were looking for passionate and customer-focused individuals to join the team as Inbound Customer Service Advisors. Benefits: • Family-feel company culture where employees are recognised and appreciated • Free on-site parking • Modern, stylish office and kitchen area • Company parties and social events in summer and winter • Ongoing training and development opportunities • Rota provided in advance for better work-life planning • Temporary-to-permanent opportunity based on performance What will you be doing? As an Inbound Customer Service Advisor, you will be the first point of contact for our valued customers, providing prompt, helpful, and professional support. Responsibilities include: • Handling high volumes of inbound calls and emails in a polite and timely manner • Providing accurate information regarding products, orders, and deliveries • Investigating and resolving customer queries quickly and effectively • Logging interactions with precision using internal systems • Working closely with internal teams to ensure smooth customer experiences • Meeting service level targets and call quality standards Skills or Experience Required • Experience in a customer service or call centre role (preferred but not essential) • A natural passion for delivering outstanding service • Excellent communication skills - verbal and written • High attention to detail and strong organisational skills • Ability to work well under pressure and multitask • Positive, proactive attitude and strong team ethic Important to Note • You must be available for 1 full week of training • No holidays should be booked during the first 2-3 weeks of onboarding due to training • This is an ongoing temporary role, with the potential to go permanent depending on performance and business need If you are the candidate we are looking for, then apply now to be considered or contact 01733 558877 to discuss further! INDPB