Tasks & Responsibilities
Functional
1. Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
2. Providing support to customers and troubleshooting
3. Providing service and calibration of welding equipment
4. Safety test and weld test after repair and servicing
5. Providing technical support for the introduction of new products/systems/processes into the market
6. Providing email and telephone support for technical and welding queries/problems
7. Providing pre-sales and after-sales support to the sales team and customers
8. Providing support to demonstrations of welding equipment
9. Assisting with events (trade fairs, seminars, etc.)
10. Assisting with stock control
Skills & Requirements
11. Technical experience preferably on technical support of electrical equipment
12. Electrical engineering qualification
13. IT skills including Microsoft office suite (Excel & Word)
14. Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
15. Sales minded/ good customer communication skills
16. Good communication skills and knowledge transfer abilities
17. Team worker
18. Flexibility (working hours and tasks arranged to suit customer requirements)
19. Customer orientated attitude with professional approach to clients
Language
20. Fluent English (spoken and written)
21. German would be an advantage but not essential.
The role will involve:
22. Travel UK and Ireland daily, weekly
23. Occasional travel overseas for business and training.